Pool Safety Inspections Brisbane

What our clients say about us

Have you received a Pool Safety Inspection, certification or advice from The Pool Fence People?

Please let us know what you think of our service!

“Steve was an absolute delight. Thank you so much for going out of your way for me”


“Thank you for your prompt, courteous and efficient attention. The copy of the certificate arrived in the mail today.
In appreciation”

– Diane

” I would like to say a big thank you to everyone at the pool fence people.  All my enquires and concerns were addressed professionally and we now have a compliant pool fence.  Leonelle was great, what an asset to your company. “

– Emma

“I would like to thank your company for the professional manner in which my safety compliance inspections were managed. From the time of my initial inquiry to the final certificate I was very impressed.  In particular I would like to compliment Leonelle for his management of the compliance inspections.  Leonelle’s advice was extremely helpful in enabling us to bring our pool area to the required standard for compliance.  He was punctual for both appointments and his customer service is of a very high standard. 

I would hope that you will pass on these compliments to him.

With thanks”

– Jennifer 

“Thanks guys, Leonell has been very helpful ( and patient ) with the inspections, thanks again.”

– Shane

“Thanks for undertaking this promptly and getting the compliance certificate issued so quickly.

I would like to take this opportunity to show my gratitude towards the inspector, Leonell Leota.  Leo was fantastic, turned up on time, was polite and efficient.  He could see that we had gone to some expense altering our old fencing and gates to comply with the new regulations (we used your pre inspection checklist on your website as a guide), however he did find a couple of minor areas of non compliance.  He advised accordingly and offered suggestions to resolve these issues.  I was able to attend to immediately while he waited which avoided any re-inspection being required.

I am very impressed with the service offered by the Pool Fence People and have no hesitation in recommending your services again.  I hope all your inspectors are as professional, friendly, helpful and informative as Leo.

Kind Regards”

– Dave Clark –National Regional Manager – First National Regional Estate

“I would like to express my satisfaction with  your employee, Leonell.

On the two occasions he has been to my house to check my pool he was early on both occasions.   He called and checked with me before coming in that it was alright to enter early which I greatly appreciated.  He is courteous, respectful and knowledgeable and explained to me exactly what I needed to do to make my pool compliant.

Based on his attitude I have sent your company details to my real estate agency, and have told them of your superior service.”

– Robbi

“Thankyou.  My Mum was home as I was out and she was very impressed with your service in every way.  She apologises she forgot to ask the gentlemen if he wanted a drink.  She couldn’t say anything but fantastic things.  In a world where feedback is usually negative we want to let you know that we are very impressed and will recommend you to others for price and service.  Thanks again.”

– Helen

“Thank you very much for your advice and support. The person you allocated is wonderful and good advisor.

Thanks again”

– Shahidul

“I would like to thank your company for your outstanding services regarding a pool safety certificate.  I was extremely impressed and grateful at the speedy response and found this to be an efficient and painless process.  I would also like to compliment the inspector Leonell and would highly recommend your services.

Thank you again.”

– Geoff and Jacqui

“Can I also put a compliment through for Leonell that came round to us. He was so friendly & professional, a credit to your company & I would recommend your company because of him.”

– Anna

“We recently had our pool inspected by you guys in order to gain a Compliance Certificate. Leonell did the inspection for us . I am pleased to let you know that Leonell was very friendly and helpful throughout this process. He provided a number of  solutions to help rectify our problems and was willing to help out where he could. We now have our Compliance certificate. Thankyou!!”

– Kerissa

“I thought I would give some feedback regarding your service and the pool fence inspector, Leonell, who came out to my house.  Firstly I would like to commend him on being punctual….he was spot on time.   He was courteous, and I found and the advice he gave me to make my pool fence compliant really helpful.  I appreciate the great service!”

– Dave

“Thanks for prompt and friendly service. I am very happy that I passed the inspection, another thing less to worry about! Thanks.
Great service.”

– Estelle

“Thank you so much for my pool safety certificate!
May I say what a perfect gentleman Leonel is.  Would you please thank him on my behalf.

– Joseph

“Thank you for sending this through so promptly.
My experience with your company has been very positive, and the pool inspector was very friendly, helpful and easy to work with.
I will be encouraging my family & friends to use your company for their future needs.
Warm regards,”

– Crystal

“Hi, just wanted to pass on my appreciation of your help and support in finally getting my pool certification across the line. Your representative was a thorough professional (and nice with it) and it was thanks to his very comprehensive report that I was able to complete all the required modifications.”

– Felicity

“I have owned my own business and dealt with the public for many years and appreciate when people give me feedback.

I want to compliment you on all aspects of your dealings with me from your reception through to your communication and finally to your site man Leonell. Everything that your organisation did was first class and Leonell’s manner, politeness and punctuality was exceptional.

For a job that I was reluctant and loath to do, but new that I had to do it, you made it a pleasant experience.

Thank you once again and in particular, to Leonell!”

– Cliff

“I highly commend the staff you sent us, he is on time, professional, know what he is doing and most specially he smiles, that is what you call good customer service, thank you.  Highly recommended.”

– Nora

“I would just like to say that I thought the way you handled and carried out the inspection of my pool,was exceptional. The young gentleman,Leonell Leota,was most polite and courteous,as was the lass that took my booking.

Many thanks and keep up the good work.” 

– Di Mould

“Thank you for what was an excellent service that you provided on my property a couple of weeks ago. I would like to provide feedback regarding the gentleman that you sent around to inspect my pool.

In a word he was fantastic, he arrived on time, was very courteous and polite. He also was very knowledgable in his field of expertise. He was a credit to your organisation.

Again thank you, I will be recommending your company to all my friends and colleagues as a result of this positive experience.”

– Brian

“Thank you for your recent services with respect to my property at Church Street, Goodna.

I’d like to personally commend the inspector, Leonell.  Leonell took the time to go through all the details that I needed to consider and was very helpful in commenting on potential solutions to the issues I had at hand while maintaining his independence and not involving himself in any rectification work.  The level of customer service that Leonell displayed is difficult to find in today’s market at the pricing point that your business operates.  I can confidently say I would have no hesitation in recommending this service to others based on my experience.”

– Timothy

“We had our inspection at  Lisa St MCDOWALL, this arvo with Leonell. Leonell was prompt, efficient and very helpful. I was able to fix a few minor issues on the spot since he notified me early in the inspection that they needed fixing, and they were indeed straightforward to fix. Bottom line is that we got it done right the first time, Leonell was excellent, and the pool has passed its compliance inspection. Thanks very much.”

– Rob

“I uploaded some photos of the plants growing around my fence, and the inspectors were able to give me advice before the inspection.  I was able to clear everything up and pass first time round.  My thanks to Leonell who was very helpful and professional.”

– Jo

“Rob and the team at The Pool Fence People really know their stuff! They gave me all the information i needed for FREE, the pre inspection check list helped me fix a few things before i got the inspection done and passed first time. Thanks guys!”

– Steve

“These guys sent us a useful pre inspection checklist and whilst there were a couple of issues on the day the inspector was happy to wait around while we fixed up the problems and was then able to pass the pool. Saved us time and money. Thank-you!”

– Mel & Brian

“Great service, competitively priced and good communication beforehand. Was able to come at short notice and out of business hours too. Highly recommended.”

– Marc